Frequently Asked Questions
Everything you need to know about shopping with Tobii Dynavox US – from our latest collections to shipping and returns.
How long does shipping take within the US?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their fashion essentials sooner.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that certain sale items may be final sale.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between slim, regular, and oversized styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
We are committed to ethical fashion. Many of our collections feature organic cotton and recycled polyester. Check the 'Sustainability' tab on individual product pages for specific details.